Allow us to try to solve any problems you may have by opening a ticket in our support desk before requesting a refund. Please allow 24-72 hours for our Support Team to respond to your support requests. We make every effort to respond to your requests as quickly as possible.
Mojoofy.com certifies to its best belief and knowledge and always makes sure that the product(s) delivered to you is/are the same, in good order and condition as purchased or ordered.
Upon delivery or arrival of the items to you, we strongly advise, expect and require customers or its representative to carefully inspect the items for any damages, factory defects or significant inconsistencies as to the products purchased.
No returns/refunds will be offered for digital products except if the product you’ve purchased are:
completely non-functional
and/or product main description was fully misleading.
and/or you didn’t download any or many files from our website.
you have changed your mind about an item/subscription.
you bought an item by mistake and the product(s) was sent/already downloaded by you.
product was bought by your employee or inmate from your PayPal account which he/she had legal access.
you broke your website when installing the product you did not receive technical support on MOJOOFY.
Refunds can take up to 14 days to reflect in your account.
Also, go through our Terms & Conditions for more details.